Because the first Impression counts

Whatever the reason for traveling, be it for personal or business reasons or with the whole family on vacation, as representatives of the airline on the ground, we are often the first contact passengers have with the airline.

During the luggage handover at the check-in counter as well as at the boarding gate, Stuttgart Ground Services staff provide passengers with curtious and effficent services to ensure a pleasant flying experience.

The passengers’ needs for the upcoming trip and their punctual departure are our primary focus.

Our Services for Passengers:

  • Dedicated or Common Check-in
  • Support at Self-Service Check in  
  • Charges for Excess or Special Baggage
  • Sale of additional Services, e.g. Upgrades
  • Boarding at Passenger Gates
  • Care of young Passengers travelling alone

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