We bring your Luggage directly to you

Suitcase not arrived? Bag damaged? Forgot your phone in the plane? A nightmare for any passenger.

Should these situations occur, however, the friendly and specially-trained staff from our Lost & Found ensure that lost luggage is returned to its owner as soon as possible.

Our cooperation with various couriers and taxi companies as well as assistance from the global search network "Worldtracer" guarantee a speedy delivery.

The office is located in Terminal 3 / Arrival Level - open from 08:00 am to 08:00 pm. You can also contact us via e-mail (strll@s-ground.de).

Our Baggage Tracing Services:

  • Passenger Service at Baggage Claim
  • Worldwide Baggage Tracing
  • Rush Baggage Coordination
  • Baggage Delivery to Passengers
  • Arrival Service for Unaccompanied Minors
  • Special Handling in Case of Irregularities

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